Garage Door Repair

Why Springs and Cables Are Not a DIY Job

The springs on a garage door hold enough stored energy to lift a heavy door, and a spring or cable that lets go suddenly can cause serious injury. If you hear a loud bang from the garage, or the door is heavy and will not stay up, stop using it and call someone. Do not try to release or adjust the springs yourself.

How a Repair Goes

1. Diagnosis. We look at the door, tracks, springs, cables and opener to find what failed and what else is worn.
2. Explanation and estimate. We tell you what we found, what needs to be done now and what can wait.
3. Repair or replacement. Springs, cables, rollers, tracks or opener parts are replaced with durable components, and the door is rebalanced.
4. Safety checks. We test the balance, the travel and the opener’s auto-reverse so the door stops if something is in its path.
5. Cleanup and walk-through. We show you how the door is working and what to watch for.

When to Replace the Door Instead

Repair is the right answer for most problems, and we say so when it is. Replacement makes sense when several panels are damaged or rotted, when the door has been hit hard enough to bend its frame or sections, when it is badly out of balance because the whole system is worn, or when parts for an older model are hard to find. A new door can also improve insulation and security. We will tell you honestly which situation you are in and what each option involves.

Simple Maintenance That Helps

• Lubricate rollers, hinges and springs once or twice a year with a garage door lubricant, not general-purpose grease.
• Test the balance: disconnect the opener, lift the door halfway by hand, and see whether it stays. If it drifts down or up, the springs need attention.
• Test the auto-reverse by placing a board in the path of the closing door.
• Look for frayed cables, gaps or rust and call us before something fails.

What Shapes the Scope and the Schedule

• What failed, and whether other parts are worn at the same time
• Door size and type, such as single, double, insulated or windowed
• Whether the opener works with the new hardware
• Availability of the right springs or panels
• Whether it is an emergency, in which case we aim for same-day service when we can

What a Typical Call Looks Like

This is a typical scenario, not a description of one customer’s job. A homeowner hears a loud bang in the garage, and the door will not lift. After a look, a torsion spring has broken. The old springs and worn cables are replaced together, the rollers are changed because they have the same wear, and the door is balanced and tested. The opener is checked for the auto-reverse before the door goes back into use.

Garage Door FAQs

Can I open the door by hand if the spring breaks?

It is possible with the opener disconnected, but the door is very heavy without its springs. It is better to leave it closed and call for repair.

Should both springs be replaced at once?

When there are two springs, they are usually the same age and wear, so replacing both together is common practice.

Can you repair my opener?

Often, yes. We check the travel limits, safety sensors and wiring first, since those are common causes of an opener that stops working.

Do you do emergency repairs?

We offer same-day service whenever the schedule allows. Call as early in the day as you can.

Garage Door Repair near You

These articles cover garage door repair in nearby communities: Acworth and Allatoona. Garage doors are part of our home repair services.

Tell us what you have in mind on the contact page or call 706-969-5774. Jim Mitchell and the crew will look at the job and give you an estimate.